At wisertobe.com, we strive to provide the best experience for our customers. However, we understand that there may be situations where you need to request a refund. Below is our refund policy, which is designed to be fair and transparent.

Digital Products (Courses, eBooks, etc.)

1. No Refunds After Access:
   Due to the nature of digital products, refunds are not available once the product has been accessed or downloaded. This includes access to any course content, eBooks, or downloadable materials.
2. Refund Request Window:
   You may request a refund within 7 days of your purchase date, as long as the product has not been accessed. Refund requests after the 7-day period will not be accepted.
3. Proof of Purchase:
   To request a refund, you must provide proof of purchase (e.g., email confirmation or order receipt). Refunds will only be issued to the original payment method.

Subscription Services

1. Cancellation and Refund Eligibility:
   If you subscribe to any of our services (e.g., membership, coaching, etc.), you may cancel at any time. However, no refund will be issued for prior payments, even if you cancel the service before the next billing cycle.
2. Trial Period:
   If you are on a trial period, you may cancel during the trial to avoid being charged for the next billing cycle. If you cancel during the trial, you will not be billed, but no refunds will be issued for payments already made.

How to Request a Refund

To request a refund, please contact our support team at coachdirceu@gmail.com within the applicable refund period. Provide the following information in your request:

• Your full name
• Order number or proof of purchase
• The reason for the refund request (optional)

We will process your refund within 14 business days of receiving your request, provided it meets the criteria outlined in this policy.

Non-Refundable Products

• Gift cards, digital services that have been fully accessed, or any other product explicitly marked as non-refundable are not eligible for refunds.

Changes to This Refund Policy

We reserve the right to change or update this Refund Policy at any time. Any changes will be reflected on this page, and the updated policy will apply to all future purchases made after the update.

Contact Us

If you have any questions regarding our refund policy or need assistance, please feel free to contact us at coachdirceu@gmail.com.